Frequently Asked Questions
Everything you need to know about our gourmet pastries and shipping.
How are your macarons and pastries shipped?
To ensure peak freshness, our pastries and macarons are shipped in temperature-controlled packaging via overnight or two-day delivery, depending on your location.
Can I schedule a delivery for a future date?
Yes, during the checkout process, you can select a specific delivery date from our calendar to ensure your order arrives exactly when you need it.
Do you offer gluten-free options?
While our macarons are naturally made with almond flour and do not contain gluten, they are produced in a facility that also processes wheat. We recommend caution for those with severe allergies.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our guest services team within 24 hours.
How should I store my macarons upon arrival?
For the best experience, macarons should be refrigerated upon arrival and consumed within 5 days. For optimal flavor, let them reach room temperature for 15 minutes before serving.
Do you provide nationwide shipping?
We currently offer nationwide shipping across the United States. Please note that we cannot ship to P.O. boxes due to the perishable nature of our products.